What personal information do we collect from the people that visit our blog, website or app?
When ordering on, logging on or registering with our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, login or register on our site, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To allow us to better service you in responding to your customer service requests. To perform the tasks you requested the site to take on our behalf. How do we protect your information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology during transfer and very sensitive information such as passwords and security tokens are stored encrypted in our database.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All payment transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website. We do however integrate with several third party sites in order to perform actions that you request such as synchronizing information between the Social Attaché database and these third party sites.
In order to integrate with these third party sites you may be redirected to these third party sites in order to perform certain actions such as logging in and providing consent for the sharing of this synchronized information. The information exchanged with these third party sites may include tasks, calendar events, contacts and messages among others as needed to perform the actions you have requested.
Changes in your personal information
You may make changes to your personal information by logging in to your account and navigating to the preferences section.
How does our site handle Do Not Track signals? We don’t honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don’t honor them because tracking is required in order to provide the service that our site visitors have requested.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send information, respond to inquiries, and/or other requests or questions related to the services you have requested.
Your email address may be used to process orders and to send information and updates pertaining to your subscription, and to send you additional information related to your product and/or service
Your email may also be used to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses. Identify an advertising message as an advertisement in some reasonable way. Include the physical address of our business or site headquarters. Monitor third-party email marketing services for compliance, if one is used. Honor opt-out/unsubscribe requests quickly. Allow users to unsubscribe by using the link at the bottom of each email.
If you have any questions about these policies, you may contact us using the information below.
Social Attaché Software Corporation
1711 Carnegie Crescent
Victoria, BC, V8N 1P2