Social Attaché Terms of Service v2
Last Updated: 16 June 2026
These Terms of Service ("Terms") govern your access to and use of the websites, applications, browser extensions, software, services, intelligence systems, and related offerings operated by Social Attaché Software Corporation ("Social Attaché", "we", "our", or "us").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.
1. Definitions Service
"Service" means all websites, applications, browser extensions, software, APIs, intelligence systems, automation systems, reports, analytics, recommendations, AI-powered features, and related services provided by Social Attaché.
Customer Data
"Customer Data" means information intentionally provided, uploaded, submitted, connected, or transmitted by a customer through the Service, including content, contacts, messages, emails, media, files, and business information.
Public Data
"Public Data" means information available from publicly accessible sources, including websites, social media profiles, pages, posts, business listings, public offers, public advertisements, public content, and other publicly available information.
Intelligence Assets
"Intelligence Assets" means all derived, aggregated, inferred, analytical, benchmark, graph, classification, recommendation, training, machine learning, artificial intelligence, and intelligence-related outputs, datasets, structures, and systems generated through operation of the Service.
Intelligence Network
"Intelligence Network" means the systems used by Social Attaché to collect, analyze, classify, benchmark, organize, infer, and generate intelligence from Customer Data, Public Data, operational data, and other information available to the Service.
2. Eligibility
You may only use the Service if you have the legal authority to enter into these Terms and are legally permitted to use the Service within your jurisdiction.
You represent and warrant that all information provided to Social Attaché is accurate and current.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activity occurring under your account.
You must promptly notify Social Attaché of any unauthorized access or security incident involving your account.
Social Attaché may suspend or terminate accounts that violate these Terms.
4. Subscriptions and Billing
Certain portions of the Service may be provided on a subscription basis.
Subscriptions renew automatically unless cancelled before the next billing cycle.
Metered services may incur usage-based fees.
You authorize Social Attaché to charge applicable fees using your selected payment method.
Except where required by law, fees are non-refundable.
Social Attaché may modify pricing upon reasonable notice.
5. Customer Responsibilities
You are solely responsible for your use of the Service.
You are solely responsible for:
Obtaining all required permissions and consents Compliance with privacy laws Compliance with anti-spam laws Compliance with email marketing laws Compliance with platform policies Compliance with third-party terms of service Compliance with applicable regulations
You represent and warrant that you possess all rights, permissions, and legal authority necessary for Social Attaché to process information through the Service.
Social Attaché does not verify recipient consent, marketing permissions, relationship status, or legal authority to contact individuals.
6. Intelligence Network Participation
Certain features of the Service rely upon participation in the Social Attaché Intelligence Network.
Participation may allow Social Attaché to use collected information to improve intelligence systems, benchmarking systems, recommendation systems, machine learning systems, artificial intelligence systems, and future products and services.
Social Attaché may offer participation controls that allow users to disable contribution to certain shared intelligence systems.
Disabling participation may limit or remove access to intelligence-based features, benchmarking features, recommendations, AI-powered capabilities, or other functionality determined by Social Attaché.
Even when participation is disabled, Social Attaché may continue collecting and processing information reasonably necessary to operate, secure, maintain, support, bill, audit, improve, and provide the Service.
7. Data Collection and Monitoring
The Service may collect, process, analyze, and store information necessary to provide functionality and operate the Intelligence Network.
Information collected may include:
Customer Data Public Data Operational usage data Device information Platform integration data Account activity Relationship information Metadata Browser extension activity related to supported services Information discovered through operation of the Service
The Service may collect information relating to third parties, public entities, businesses, websites, profiles, pages, content, relationships, interactions, and publicly available information encountered through operation of the Service.
8. Customer Data Ownership
Customers retain ownership of their Customer Data.
By using the Service, you grant Social Attaché a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to:
Store Process Analyze Reproduce Transform Aggregate Classify Benchmark Derive insights from Generate recommendations from Improve services using
Customer Data to operate, improve, secure, maintain, develop, market, support, and provide the Service and future products and services.
9. Intelligence Assets Ownership
Social Attaché exclusively owns all right, title, and interest in and to all Intelligence Assets.
Intelligence Assets include, without limitation:
Intelligence Graphs Relationship Graphs Entity Graphs Market intelligence Benchmarks Rankings Scores Recommendations Trend analysis Classifications Entity mappings Embeddings Derived datasets Aggregated datasets Anonymized datasets Training datasets Machine learning systems Artificial intelligence systems Models Model outputs Learned patterns Learned behaviors Analytical structures Improvements to the Service
To the maximum extent permitted by law, such Intelligence Assets constitute proprietary intellectual property of Social Attaché.
10. Artificial Intelligence and Machine Learning
You acknowledge and agree that information processed through the Service may be used to:
Train machine learning systems Train artificial intelligence systems Evaluate models Improve models Generate recommendations Improve future products Develop future services
Social Attaché retains ownership of all resulting systems, models, datasets, improvements, and outputs.
11. Public Data and Discovery
Social Attaché may collect, analyze, organize, classify, benchmark, and derive intelligence from Public Data.
Public Data may be incorporated into Intelligence Assets, reports, recommendations, analytics, benchmarks, machine learning systems, artificial intelligence systems, and future products.
12. Third-Party Platforms
The Service may integrate with third-party platforms and services.
Social Attaché is not affiliated with, endorsed by, or operated by any social network, website, platform provider, or third-party service unless expressly stated otherwise.
You acknowledge that third-party platforms may:
Modify APIs Restrict access Suspend accounts Remove content Change policies Terminate integrations
Social Attaché is not responsible for actions taken by third-party platforms.
13. Intellectual Property
Except for Customer Data owned by customers, all rights, title, and interest in the Service remain the exclusive property of Social Attaché.
No rights are granted except as expressly stated in these Terms.
14. Indemnification
You agree to defend, indemnify, and hold harmless Social Attaché, its officers, directors, employees, contractors, affiliates, licensors, and partners from any claims, damages, liabilities, losses, costs, and expenses arising from:
Your use of the Service Your violation of these Terms Your violation of laws or regulations Your violation of platform policies Information submitted through your account Communications sent through the Service
15. Limitation of Liability
To the maximum extent permitted by law, Social Attaché shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages.
Social Attaché's total liability arising from the Service shall not exceed the fees paid by the customer during the twelve months preceding the event giving rise to the claim.
16. Disclaimer
The Service is provided "AS IS" and "AS AVAILABLE."
Social Attaché makes no warranties regarding:
Accuracy Completeness Reliability Availability Business outcomes Marketing outcomes Revenue outcomes Competitive outcomes
No intelligence, recommendation, benchmark, report, analysis, or AI-generated output constitutes professional, legal, financial, or business advice.
17. Termination
Social Attaché may suspend or terminate access to the Service at any time for violation of these Terms or for any other lawful reason.
Upon termination, provisions concerning ownership, licenses, intellectual property, indemnification, limitations of liability, and dispute resolution shall survive termination.
18. Governing Law
These Terms shall be governed by the laws of the Province of British Columbia and the applicable laws of Canada.
19. Changes
Social Attaché may modify these Terms from time to time.
Continued use of the Service following publication of updated Terms constitutes acceptance of the revised Terms.
20. Contact Information
Social Attaché Software Corporation
support@socialattache.com
Victoria, British Columbia, Canada